Quality standards

 

Quality standards

 Quality standards define the characteristics, specifications, and expectations that need to be met to achieve a desired level of quality. These standards are essential for organizations to maintain reliability, safety, and customer satisfaction. 

·      Consistent application:

They provide a framework for organizations ensuring that products and services meet the same quality expectations each time. 

·      Ensuring product and service quality:

By following quality standards, organizations can minimize errors, reduce defects, and ensure that products and services meet or exceed customer expectations. 

·      Building trust and reputation:

Consistent quality builds trust with customers and enhances an organization's reputation. 

·      Improving efficiency and profitability:

By focusing on quality, organizations can reduce costs associated with rework, repairs, and customer complaints, ultimately leading to increased efficiency and profitability. 

Examples of Quality Standards:

 ISO 9000 family:

These are international standards that provide a framework for quality management systems, helping organizations to establish and maintain an effective quality assurance system. 

Specific industry standards:

Many industries have their own sets of quality standards, such as those for food safety, healthcare, or manufacturing. 

Capability Maturity Model (CMM)

Coordinate Measuring Machine (CMM) or CMM can also be referred to as Capability Maturity Mode.

Purpose:

A framework for organizations to assess and improve their processes, particularly in software development and other areas, to consistently deliver quality products and services. 

Levels:

CMM typically defines maturity levels, such as "initial," "repeatable," "defined," "managed," and "optimizing," indicating the organization's process sophistication. 

Focus:

CMM emphasizes continuous process improvement, aiming to enhance efficiency, predictability, and quality. 

CMMs are integrated within quality assurance or quality control workflows to check the dimensions of manufactured components to prevent or resolve quality issues.

The Capability Maturity Model (CMM) defines five levels of process maturity, each representing a stage evolution towards more predictable and effective processes.

 ·      Initial:

Processes are unpredictable, poorly controlled, and reactive. 

·      Managed:

Basic project management practices are implemented, focusing on meeting cost, schedule, and functional objectives. 

·      Defined:

Processes are well-characterized and understood, with organization-wide standards providing guidance. 

·      Quantitatively Managed:

Processes are measured and controlled using quantitative data to achieve predictable outcomes. 

·      Optimizing:

Processes are stable and flexible, with continuous improvement and innovation as a focus.

Key Process Areas (KPAs)

To assess an organization scale of 5 process maturity levels in CMM. Each maturity level comprises a predefined set of process areas called KPA (Key Process Area),

KPA – Goals, Commitment, Ability, measurement, verification.

Maturity level in CMM, except the initial level, has associated KPAs. KPAs identify specific areas of focus for improvement, and their implementation helps organizations achieve a higher level of process maturity. 

Examples of KPAs:

·      Requirements Management

·      Software Project Planning

·      Project Tracking and Oversight

·      Software Quality Assurance (SQA). 

Personal Software Process (PSP) is the skeleton or the structure that assist the engineers in finding a way to measure and improve the way of working to a great extend. It helps them in developing their respective skills at a personal level and the way of doing planning, estimations against the plans.

 Objectives of PSP:

·        Improve their approximating and planning skills.

·        Make promises that can be fulfilled.

·        Manage the standards of their projects.

·        Reduce the number of faults and imperfections in their work.

PSP model defines 5 framework activities:

1.   Planning

2.   High Level Design

3.   High Level Design Review

4.   Development

5.   Postmortem

 Team Software Process (TSP) is a team-based process. TSP focuses on team productivity. Basically, it is a top-down approach. The TSP is an adaptive process, and process management methodology. 

The key features of the Team Software Process (TSP):

 ·        Team-focused: TSP is team-focused, meaning that it emphasizes the importance of collaboration and communication among team members throughout the software development process.

·        Process-driven: TSP is process-driven, meaning that it provides a structured approach to software development .

·        Metrics-driven: TSP is metrics-driven, meaning that it emphasizes the collection and analysis of data to measure progress, identify areas for improvement, and make data-driven decisions.

·        Incremental: TSP is incremental, meaning that it breaks down the development process into smaller, more manageable pieces that can be completed in a step-by-step fashion.

·        Quality-focused: TSP is quality-focused, meaning that it emphasizes the importance of producing high-quality software that meets user requirements and is free of defects.

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Milan Tomic

Hi. I’m Designer of Blog Magic. I’m CEO/Founder of ThemeXpose. I’m Creative Art Director, Web Designer, UI/UX Designer, Interaction Designer, Industrial Designer, Web Developer, Business Enthusiast, StartUp Enthusiast, Speaker, Writer and Photographer. Inspired to make things looks better.

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